Specify the timeframe in which a customer can cancel an order for a machine without incurring charges.
There may be a restocking fee if the product has already been shipped or is in the process of being shipped. For canceling service agreements, there might be a fee if the cancellation occurs before the end of a billing cycle or contract term.
Details on whether a customer will receive a full refund, partial refund, or store credit based on when they cancel relative to the order date. Information on how refunds are handled for pre-paid services or unused portions of service agreements.
How to Cancel: Provide instructions on how customers should submit a cancellation request, whether through an online form, email, or phone call.
Confirmation: Describe how customers will receive confirmation of their cancellation and any next steps they need to follow.